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Mastering Leapfrogging for Multifamily Success
Photo by Kid Circus on Unsplash Leapfrogging is a powerful strategic concept for multifamily C-suite executives, allowing businesses to gain a competitive edge by surpassing competitors and achieving...
View ArticleZach Sloan | Collective Conversations
In this installment of Collective Conversations, I catch up with Zach Sloan. Zach and I have been trying to connect for months, and the stars finally aligned. Several years ago, I was pleased to meet...
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Customer Service vs Hospitality: Redefining Engagement in Multifamily...
Embrace a New Approach to Resident Relations, Elevating from Service to Hospitality Photo by Clay Banks on Unsplash In the multifamily realm, residents yearn for more than just service; they seek an...
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Empowering Virtues in Others: A Strategy for Multifamily Leaders
Unleashing the Power of Virtue in Resident Relations and Team Member Development Photo by Kelly Sikkema on Unsplash For multifamily leadership, fostering virtues in others is more than a principle;...
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Unlocking Greatness in Multifamily Property Management
The Balance Between Achieving Great Results and Striving for Perfection in Managing Multifamily Properties Photo by Clark Tibbs on Unsplash There lies a middle ground in the struggle between...
View ArticlePaul Bergeron | Collective Conversations
Paul Bergeron | Collective Conversations What a thrill to welcome Paul Bergeron back in this Collective Conversations episode. Paul is a Content Strategist, Business Reporter, and a sought-after...
View ArticleRowland Hobbs | Stake | Collective Conversations
In this enlightening episode, we dive into a fascinating conversation with Rowland Hobbs, CEO and co-founder of Stake, where he shares groundbreaking developments in the real estate industry. From...
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Empowering Multifamily Leadership: The Zingerman’s Model of Exceptional Team...
Photo by Alexander Wende on Unsplash The adage by Ari Weinzweig, co-founder of Zingerman’s, resonates profoundly: “If you want staff to give great service, give great service to staff.” This...
View ArticleNavigating the Digital Landscape: Mastering Multifamily Online Reputation...
A strong online reputation is not just beneficial; it’s essential. Property managers must navigate digital platforms skillfully, knowing prospective residents often turn to online reviews and social...
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Where Life Happens
Collective Stories of Apartment Living Photo by Sandy Millar on Unsplash Apartments, those clusters of dwelling spaces stacked upon each other, are often seen as large structures of brick and mortar....
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